Privacy Policy

PART A - PRIVACY STATEMENT:

We recognise the importance of privacy protection. Our policy for dealing with any personal information that you might disclose to us while visiting this website is explained below.

The types of personal information that we collect from you will depend on how you use our website. You can be certain that the information we receive about you will be treated as strictly confidential.

We do not collect or use any personal information on visitors to our website, through the use of "cookies" or other software or hardware techniques.

We look at the number of unique site visitors, hits the website receives and keep track of the domains from which our website is accessed.

To determine what our users are interested in, we may also look at the frequency of search words used in connecting you to this website.

The names of persons who request information from or about us by emailing us are added to our database as members. Each member is given a user name and password. Members who do not wish to receive emails from our website, can unsubscribe via our website or unsubscribe via received profiled mails, or notify us by email, and we will stop emailing you.

The personal information we collect when you log onto this website, how we do it and what we do with it

If you log onto the website and read or download information our Internet Service Provider/Hosting Provider, will record your server address, domain name, the date and time of your visit to our website, the pages viewed and the information downloaded. This information is used for statistical and website development purposes only.

We can determine the number of times that you have visited our website, the date of last visit, if you have updated your details/interests, and if you have clicked on the hyperlink contained on emails that have been sent to you. The information collected will be used to send you emails when content relevant to your areas of interest are added to the website.

We can determine if you emailed any articles of interest to a friend using our 'email a friend' functionality, and if your friend has clicked on the hyperlink contained on the email that was sent by you. We record the email addresses of these recipients which may be used for our own marketing purposes.

The circumstances under which we disclose information about you

It is our policy not to sell or pass on any personal information that you may have provided to us unless we have your express consent to do so. An exception to this is where we may be required by law to disclose certain information.

How we handle emails

We will preserve the contents of any email message that you send us if we believe that we have a legal requirement to do so. Emails sent to or from us are routinely monitored for quality control, systems administration and legal compliance purposes.

What to do if you believe the information we hold about you is inaccurate

If you believe that any information that we hold about you is inaccurate or out of date, please contact us and we will review the relevant information.

How to contact us if you wish to discuss this policy

If you wish to discuss any aspect of this policy please contact us by email or telephone.

PART B - DISCLAIMER:

This website and the articles on our website are not a substitute for independent professional advice. We do not warrant the accuracy, completeness or adequacy of the information or material on this website. All information is subject to change without notice. We and each party providing material displayed on this website disclaim liability to all persons or organisations in relation to any action(s) taken on the basis of currency or accuracy of the information or material, or any loss or damage suffered in connection with that information or material. You should make your own enquiries before entering into any transaction on the basis of the information or material on this website. Please ensure you contact us to discuss your particular circumstances and how the information provided applies to your situation.

Financial Product Advice

Nothing in this advice is intended as ‘financial product advice’ as defined by the Corporations Act (as amended by the Financial Services Reform Act 2001). We are not licensed to provide ‘financial product advice’ which includes recommendations regarding contribution to or withdrawal from, or specific investments within a particular superannuation fund (including a Self Managed Superannuation Fund). You should consider if it is in your interests seeking advice from an Australian Financial Services Licensee before making decisions in relation to a financial product.

Currency of Income Tax Advice

Any taxation advice included in this correspondence is current to the date of writing. Taxation laws in Australia are complex and constantly changing. The government often changes rules effective from the date announced and in some cases retrospectively. If there is any delay in the use of this advice you should consider having it refreshed.

Professional Liability

In accordance with the requirements of the Professional Standards Council, our firm holds Professional Indemnity Insurance that covers claims up to the various caps specified in the Limitation of Liability Schemes.  For more information about the maximum liability caps and our policy please contact us.

Quality of information

Before relying on the information on this website, users should carefully evaluate its accuracy, currency, completeness and relevance for their purposes, and should obtain professional advice relevant to their particular circumstances. We and associated parties cannot guarantee nor assume any legal liability or responsibility for the accuracy, currency or completeness of the information or material.
Self Managed Reminder System.

The reminder system provided by us with this website is a Self Managed reminder system. Due to the World Wide Web being an insecure public network, there is a potential risk that a user's reminders are being viewed, intercepted or modified by third parties, files which the user downloads may contain computer viruses or other defects, or that changes in email addresses and other errors occur. The reminder service provided by us should be treated as an additional prompt and not as the sole reminder for you to act upon.

We and associated parties accept no liability for any reliance by users on the Self Managed reminder system. Users are encouraged to take appropriate and adequate precautions to ensure that they do not rely on the Self Managed reminder system as their sole or primary source of notification/reminder to act upon.

Links to external websites

This website may contain links to other websites which are external to our website. It is the responsibility of the user to make their own decisions about the accuracy, currency, reliability and correctness of information contained in linked external websites.

Linkage to external websites should not be taken to be an endorsement or a recommendation of any third party products or services offered by virtue of any information, material or content linked from or to this website. Users of links provided by this website are responsible for being aware of which organisation is represented or providing the information or material on the website they visit.
Views or recommendations provided in linked websites do not necessarily reflect our views or recommendations, nor the views or recommendations of associated parties.

Security of our website

Users of our website should be aware that the World Wide Web is an insecure public network that gives rise to a potential risk that a user's transactions are being viewed, intercepted or modified by third parties or that files which the user downloads may contain computer viruses or other defects.

We and associated parties accept no liability for any interference with or damage to a user's computer system, software or data occurring in connection with this website. Users are encouraged to take appropriate and adequate precautions to ensure that whatever is selected from this website is free of viruses or other contamination that may interfere with or damage the user's computer system, software or data.

Notification

Notice of new or updated information or material available via our website may be emailed to our website members.

CLIENT PORTAL TERMS OF USE

General

This client portal facility (“Portal”) is owned by Chancellors Chartered Accountants (“Chancellors”). Access to the Portal is provided by Chancellors to its clients through our website at www.chancellors.com.au (“Site”).  Your use of the Portal deems your agreement to be bound by the terms and conditions set out below (“Portal Terms of Use”). Please read the Portal Terms of Use carefully before using the Portal. The Portal forms part of the Site. Your use of the Portal deems your agreement to be bound by the Terms of Use which operate in respect of our site (“Site Terms of Use”), in addition to the Portal Terms of Use. Please read the Site Terms of Use carefully before using the Portal. Chancellors may amend the Portal Terms of Use at its discretion and without notice by posting the amended Portal Terms of Use on the Site. A copy of the current Portal Terms of Use will be available on the Site at all times. By continuing to use the Portal, you accept the Portal Terms of Use as they apply from time to time.

Registration

Only registered users may access and use the Portal. Upon registration, LBW will provide you with the necessary permissions to be able to use the Portal features available to registered Clients'.

Your Portal Rights

As a registered user of the Portal you will be permitted to access, view, use downloaded data, information and files relevant to the accounting and business advisory services being provided to you by Chancellors at any given time. As a registered user of the Portal you will be permitted to upload data, information and files onto the Portal for perusal and use by Chancellors in its provision of accounting and business advisory services to you.

Your Portal Obligations

You are responsible for all costs and charges associated with your accessing the Portal, including but not limited to Internet and telephone costs and charges. You must only access the Portal for legitimate and lawful purposes, and in accordance with any directions or instructions posted on the Portal from time to time. You must keep your Login ID and Password (User ID Details) confidential and secure against unauthorised use. You must notify Chancellors immediately if you suspect or become aware that your User ID Details & Password have been lost, stolen or misused. You are responsible for any expenses, loss, damage, costs, demands or liabilities arising out of or in connection with the use (including any improper or unauthorised use) of your User ID Details. You fully indemnify Chancellors (including its employees, officers and agents) against any expenses, loss, damage, costs, demands or liabilities arising out of or in connection with the use (including any improper or unauthorised use) of the Portal or your User ID Details.

Authorisation and Responsibility

You authorise Chancellors to act on any instructions received by it through the Portal, where those instructions are attributable to your User ID Details, except where you have previously notified Chancellors in accordance with these Portal Terms of Use that the security of your User ID Details has been breached.  You are responsible for any action carried out by Chancellors in accordance with instructions received by it through the Portal, including costs incurred, where those actions are attributable to your User ID Details, except where you have previously notified Chancellors in accordance with these Portal Terms of Use that the security of your User ID Details has been breached.

Warranties

By uploading data or information on to the Portal you warrant that the data or information you upload via the Portal is accurate, complete and not misleading or deceptive. By uploading data or information on to the Portal you warrant that the data or information you upload via the Portal is free of any viruses, worms or any other form of corruptive code which may cause damage or disruption to the Portal, the Site, or Chancellors’ business generally.

Disclaimers

Chancellors provides the Portal facility on the Internet, on an “as-is” basis. Your use of the Portal is at your own risk.  Chancellors does not warrant, guarantee or make any representations that your access to the Portal will be uninterrupted or free of error.  Chancellors does not warrant, guarantee or make any representations that data, information or files on the Portal will be secure from hackers, or free of viruses, worms or any other form of corruptive code. Chancellors does not accept any responsibility or liability for any expenses, loss, damage, costs, demands or liabilities howsoever caused arising out of or in connection the actions of hackers or the effects of viruses, worms or any other forms of corruptive code.  Chancellors does not warrant, guarantee or make any representations as to the reliability, accuracy or completeness of the data or information provided to you on the Portal. Chancellors does not accept any responsibility or liability arising in any way (including by reason of negligence) for errors or omissions in the data or information provided to you on the Portal.  Chancellors may restrict, suspend, alter or terminate your access to the Portal at any time without cause and without notice to you.

Jurisdiction and Governing Law

The law of Australia from time to time governs these Portal Terms of Use and your use of the Portal.  By using the Portal you agree to the non-exclusive jurisdiction of the courts of Queensland, the Federal Court of Australia.

Severability

If any provision of these Portal Terms of Use is unlawful, void or for any reason unenforceable, that provision shall be deemed severable and shall not affect the validity and enforceability of the remaining Portal Terms of Use.